OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 70 comments received in the last 90 days.
02 January 2022
Good knowledge and deals, great staff and environment
01 January 2022
Good look after.
30 December 2021
The process was quick and the explanation of how to use the car was very helpful.
30 December 2021
The service provided by the Sales team at Vines Redhill has been superb. Jason Higton has made the process of purchasing a BMW an easy and enjoyable experience. Old fashion customer service at its best.
02 December 2021
Very satisfied
30 November 2021
From start to finish is was a pleasant fun experience.
07 November 2021
Azar was great all the way through from purchase todelivery
03 November 2021
Very happy with the car. Despite it being delayed we were kept up to date with progress throughout.
31 October 2021
We were very well looked after by our sales executive, Brogan Weir, throughout the entire process. From choosing our vehicle all the way to collecting it Brogan was superb, very professional and yet friendly and approachable
03 January 2022
Did take a bit longer than was supposed to but was still a good service
03 January 2022
Very well looked after whilst waiting for a small matter to be rectified on my vehicle. Kept up to date on what was taking place.
03 January 2022
I was treated in a friendly professional manner. After an MOT and full service I was given a full, clear report together recommendations which were helpful. I was also pleased to see that my car had been cleaned and valeted.
31 December 2021
Provides great service, lovely loan car
27 December 2021
My service experience was exemplary. Elena made my booking in and out very simple and strait-forward. Elena is a credit to your business.
22 December 2021
This was a repair done under warranty and was dealt with promptly and without any hassle
20 December 2021
MOT and software update carried out in the timescale promised, with updates on progress. Great customer service from Theresa, always a pleasure dealing with her.
17 December 2021
We have never been other than satisfied with our treatment by Vines, which is why we have remained as customers for a fair number of years.
17 December 2021
Again and again I am absolutely thrilled with my experience at this center. it all comes down to people and my word is Mr Paul Martins the man for the job. He has left me satisfied over and over again. Thank you! he also helped my wife significantly
15 December 2021
Vines for me strive for and achieve excellence in everything they do
03 January 2022
Very efficient, kind and professional.