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OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
157 ratings and 115 comments received in the last 90 days.
04 June 2026
Smooth process
28 May 2026
Vines at Redhill are professional, friendly and knowledgeable about their products. Nothing is ever too much and always provide me with excellent service looking to meet my own specific requirements. I wouldn't buy a BMW anywhere else.
27 May 2026
As always excellent service from Marvin
24 May 2026
I contacted Josh following my wife's posiitive experience purchasing her BMW from him. I found him professional, ameniable, knowledgeable as well as patient in answering all my questions. I would not hesitate in recommending him and Vines to others.
21 May 2026
Marvin was excellent. Very responsive to any questions and explained everything brilliantly.
12 May 2026
From beginning to end very professional attitude and very friendly approach.
05 May 2026
From my first contact with Vines at Redhill, I found the staff friendly, customer orientated & keen to understand my requirements. From my first test drive thru to delivery 5 months later, Patrick communicated well & kept me informed at all times.
01 May 2026
Really helpful staff, always friendly. Joshua was great managing my new purchase from start to finish
29 April 2026
Very easy process and quick
05 June 2026
A salesperson is always able to collect y car. The online check in is efficient and allows easy communication. Updates and payment are online and the whole process is so easy.
04 June 2026
As always excellent support from Vines and Elena on the service / support team. It took a while to resolve the software problem with the car so perhaps feedback could be sent to the manufacturer to consider how this happened and how to prevent?
03 June 2026
Teresa Harris was very helpful in arranging for a technician to investigate a problem with the headlamps on main beam. Steve collected & returned the car with his usual pleasant efficiency
03 June 2026
Not proactive - car failed MOT due to 2 tears in tyres however that could have been detected once they put the car on the ramp. We had no choice but to spend and additional £250 on tyres from you (vs a local garage). Salespeople ignored my husband
03 June 2026
They did a great job since I was there, also given a free health checkup and also free exterior wash as well
01 June 2026
Fully satisfied with Vines. From booking to completion of the service I was kept informed. Staff explained what this service entailed and what the likely cost would. Vines is the real deal and I will be returning to them as necessary.
01 June 2026
Took advantage of the convenience of the while you wait facility at Vines of Redhill. The work was performed smoothly and in a prompt manner and included a complimentary wash and vacuum.
01 June 2026
Good service
01 June 2026
Very efficient service.
31 May 2026
Vines just delivers. Helpful professional staff (Louis in this instance) reasonable prices and time spent in dealership
FIND Vines of Redhill BMW
Address
- 10-12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01293 772000
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
Address
- 10-12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01293 772000
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
Address
- 10-12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01293 772000
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
Address
- 10-12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01293 772000
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
Address
- 10-12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0800 9154700
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
05 June 2026
Joshua was great to deal with, never too pushy, just patient & informative.