SERVICE

4.5

NEW CAR SALES

5.0

158 ratings and 62 comments received in the last 90 days.

14 February 2022

Helpful, patient staff. Ability to test drive a variety of cars appreciated. Great flexibility too, when the car I ordered changed spec due to chip shortage. I don't blame the BMW dealer for that, of course. All handled very well by Patrick.

13 February 2022

The salesman (Patrick Card) was very communicative during the whole process and often followed up after business hours to keep me informed.

07 February 2022

Very smooth and no complications

05 January 2022

Because I was kept informed of the progress of the order regularly.

03 January 2022

Very efficient, kind and professional.

02 January 2022

Good knowledge and deals, great staff and environment

01 January 2022

Good look after.

30 December 2021

The service provided by the Sales team at Vines Redhill has been superb. Jason Higton has made the process of purchasing a BMW an easy and enjoyable experience. Old fashion customer service at its best.

30 December 2021

The process was quick and the explanation of how to use the car was very helpful.

21 February 2022

Positive friendly.

19 February 2022

they found me a slot earlier and delivered on time, friendly and courteous

16 February 2022

The folks at Vines (Redhill) were superb. They had the car booked in the following morning after my call. In it went, 2hrs later fault confirmed and the cost picked up by BMW UK (EGR issue). Decent coffee and a loaner car too. What's not to like ?

16 February 2022

Everything completed on time, loan vehicle available, dealer able to accommodate my time constraints without issue.

15 February 2022

The service I received from all the service dept. was excellent from the time of my arrival till my departure.

14 February 2022

Efficient, professional and courteous in every way.

14 February 2022

The service advisor (Debbie) kept me well informed before, during and on collection of my vehicle from the bodyshop, as well as arranging a loan car. And the repair was high quality too - the car looks like new. Excellent service throughout.

09 February 2022

Vines team keep my excellent 22 year old 528i SE safely on the road.

08 February 2022

They have been great

05 February 2022

Did everything as requested and kept me fully informed

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