OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
206 ratings and 99 comments received in the last 90 days.
04 June 2025
I was kept well informed and the handover was comprehensive.
31 May 2025
Everything went really smoothly, when I needed any help both Justin and Graham were great.
21 May 2025
Excellent service, polite, professional and relaxed.
20 May 2025
The centre worked with us to get close to the pricing we were offered elsewhere. The build delivery came in slightly ahead of schedule although with a slightly incorrect interior.
18 May 2025
Joshua spent the morning sorting out the paperwork and making sure the car was prepared and presented to a high standard. The handover was incredibly professional and all new fictions on the car explained and demonstrated well.
08 May 2025
Perfect
06 May 2025
A joy from arrival - Martin Payne was friendly, professional, knowledgeable, patient and efficient. We had good communication throughout. The reception staff were welcoming and helpful. It was good to meet Josh Morris, we felt valued.
05 May 2025
Everything was taken care of and was extremely efficient. Paperwork was so easy to deal with
03 May 2025
The process was quick and easy, I was kept fully informed at all times.
15 June 2025
Very impressed with their friendly and efficient service.
14 June 2025
Did the work requested without a problem. Noticed a small oil leak and recorded before it became anything serious
13 June 2025
Always receive the same high level of service
12 June 2025
Absolutely perfect in every respect.
12 June 2025
Kept me up to date on what needed to be done.
10 June 2025
Kept informed and quick service
10 June 2025
Vines of Redhill provided excellent service. Nothing was too much trouble for them.
09 June 2025
The check in was smooth on the day and the work seems to be of a good standard
08 June 2025
The specified work was carried out efficiently and in addition they did a general health check. My car was collected and returned to which was very convenient and beautifully cleaned
07 June 2025
Very efficient
10 June 2025
Just a better level of service than any other premium brand car manufacturer that I've experienced.