Meet the team.

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Gramham Pope

BMW Retail Manager

Bryan Kimber

BMW Retail Sales Manager

Charles Squirrell

Used Car Buyer

Paul Martins

Service Manager

Sharon Carey

Parts Manager

Nick Weller

Sales Executive

Josh Morris

BMW Sales Executive

Chelsea Hardaway

BMW Sales Executive

Patrick Card

Sales Executive

Lauren Evans

BMW Sales Executive

Mario Hale

Sales Executive

Jolie Turner

Sales Executive

Dave Coomber

Sales Executive

Jamie Gaylor

BMW Product Genius

Jean Talbot

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

We all seem to spend a great deal of time working, so to have a simple company to deal with is very important.

Service

Dominice and Sarah were excellent. They kept me fully informed while I was waiting.

Service

Justin Lambert went above and beyond to help us decide on the right car for us and also to get us the car. He kept in constant contact and cleared a number of hurdles for us

Service

People friendly, courteous and waiting area excellent. Limitless teas & coffee & biscuits! Also the car is always valeted. Only thing to improve would be to charge the vehicle

Service

Visit as expected and accommodated need for auto courtesy car.

Service

Knowledgable helpful and kept me informed

Service

Service manager was excellent and very professional in what was quite an emotional time for me!

Service

Car collected and delivered to my home no hassle and clear communication if issues with the car

Service

Excellent service

Service

Justin and the team at Vines always deliver a fantastic service across all aspects of the experience.

Service

Kept me up to date always call back when they say they will

Service

A very friendly and efficient service, with staff that genuinely do care about customer service

Service

AS above like the environment and reception

Service

A swift and courteous experience

Service

Efficient, friendly service.

Service

I’m very happy with the pickup & drop off service.

Service

You did everything that was required, in a polite and efficient manner. I was kept fully informed of the progress of the cars service.

Service

Having booked face to face with the service department the booking was cancelled. Also I was sent a pile of vouchers for various items a few months ago but of course none of them related to the service I had.

Service

Everything seemed to be carried out well, just a minor glitch with the invoice, quickly resolved.

Service

The staff were very informative throughout

Service

Service as expected.

Service

high customer service and attention to detail

Sales

Nick Weller helped with explaining all the options arranged test drives and could not have been more helpful

Sales

Because Mario went above and beyond

Sales

Nick Weller say no more. My second car from him and couldn’t be more helpful