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ABOUT Vines of Redhill.

Explore our BMW Centre below.

Latest News & Events

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Vines BMW Electric Week Calender.

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Where Next?

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Naming of the cow competition

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BMW xDrive

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Vines Recruitment

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Vines of Redhill 2016 Charity - Friends of the Childrens Trust

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Vacancy - BMW Genius

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Renovations at Vines of Redhill

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August Bank Holiday Opening Hours.

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The new BMW 3 Series launch

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Proud sponsors of the Harlequin Theatre's panto, Aladdin.

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Reigate Fire Station HQ Open Day

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Vines BMW sponsors Surrey Classic

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Aladdin Pantomime - Harlequin Theatre

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YMCA Fun Run

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Reigate Heath Golf Club.

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Vines & Barclays VIP event

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Loan Bike

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Vines 2015 Charities.

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Family Friendly Recipe Cards.

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Ultimate Performance Event with local rugby clubs.

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Ultimate Performance Event - Dorking RFC & BMW UK.

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Up to £1,000 Deposit Contribution* on selected Approved Used BMWs

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BMW APPROVED USED CARS.

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Meet the team.

Tony Head

Tony Head

Head of Businesss

Dylan Deen.

Dylan Deen.

General Sales Manager

 Mazhar Khan

Mazhar Khan

BMW Used Car Sales Manager

Robin Midgley.

Robin Midgley.

Business Manager

Bryan Kimber.

Bryan Kimber.

Business Manager

Nick Weller.

Nick Weller.

Sales Executive

Kirsty Suleyman

Kirsty Suleyman

Sales Executive

Jack Couldrick

Jack Couldrick

Sales Executive

Michael Lawson.

Michael Lawson.

Sales Executive

Steve Cutts.

Steve Cutts.

Sales Executive

Mario Hale.

Mario Hale.

Sales Executive

Alex Uwins

Alex Uwins

Service Advisor

Jean Talbot.

Jean Talbot.

BMW Receptionist

Amy Dance

Amy Dance

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very comfortable waiting area with tea/coffee etc and Internet access. Car was dealt with immediately and was returned cleaned.

Service

On time, good price.

Service

Good service, quick, efficient, pleasant staff.

Service

Quick and efficient

Service

Great customer service from Maggie, kept me fully upto date on the progress of my service.

Service

Polite friendly and helpful.

Service

There wasn't anything I didn't like , the waiting area is very comfy and great facilities, always clean, receptionist, Jane gives a warm welcome, the service lady Maddie, was efficient, friendly and had everything ready at 3 as promised.

Service

Easy to book car in, friendly service manager, car nicely cleaned afterwards.

Service

good communication and undertook additional work for me without querying.

Service

they corrected some issues and went beyond their expected level of service delivery

Service

Easy to book, very little lead in time from booking, while I wait service, gave me a chance to do some work, have a coffee or two , oh, and drool over an M3 sat on the forecourt. Not to mention service pack so no money paid that day.

Service

It resolved my problem to my satisfaction.

Service

My car was suffering from numerous very annoying rattles, Jim the technician came out with me and thoroughly investigated problems. He said what he thought they were and knew what to do to rectify them.So far all is good.

Service

Car repaired in a timely fashion to a high standard, within warranty, with me being kept well informed

Service

All went fine.

Service

Everything ran smoothly and the final result was good.

Service

Good service on time and car washed and great coffee; friendly staff.

Service

Overall very pleased with the service and price; however, the oil sensor was not reset at the final stage of the service leading to an incorrect oil level reading on the dashboard display on the drive home (easily rectified)

Service

Was able to book in appointment to suit me with a 1 hour timeslot

Service

I had no booking and they attended to my holed tyre with ease and kept me informed and watered with exceptional service and hospitality.

Service

Overall, the service was very good. However, it was slightly let down by two things:1. The part I had requested hadn't arrived for when I booked the car in.2. I requested some estimates for some body work to be tidied up which I have yet to receive

Service

The service department at Vines at Redhill is excellent. However, your call centre staff are beyond belief. Rude, unprofessional and quite honestly, you are lucky that I even took my car back to Vines, after dealing with them for over 10 years.

Service

Took 3 visits to fix

Service

They performed well in difficult circumstances

Service

Trouble free drop off and vehicle was completed within planned time frame.

Service

I had a gold valet and whilst the interior was fantastic the exterior was far more average than I was expecting.

Service

Everything worked well and to time

Service

service while I wait - good facilities for working - friendly helpful staff and other questions answered by workshop supervisor

Service

no problems with booking the car in at the time I disired and the work was completed on time in a professional manner

Service

everything went as planned plus car was valeted.

Service

Same reason as last year, went in for a simple service, left with a broken drivers side window

Service

Vehicle arrived with a problem and the problem was not resolved.

Service

I am still waiting to hear back from the dealer after emailing Kiera Morrison last week Wednesday. Still waiting.

Service

Too long to wait when I dropped the car off for service. I had to drop and get to work but I had to wait 15 mins to see someone. Meanwhile lots of people sat at desks not dealing with anyone.

Service

finally nice to see a helpful friendly service advisor [Alex]

Service

Job done

Service

had to make three calls before anybody responded,staff unhelpful and not return my calls

Service

Apparently the service book was not in the car. I am at a complete loss to understand this. This was its first service and it hasn't been anywhere else

Service

every thing i requested was given to me.

Service

Excellent speedy service.

Service

From the time of booking to picking the car up on completion everything about the experience was seamless and professionally handled no hidden surprises. Communication being key right down to the courtesy call a few days later. Well done.

Service

Work scheduled was completed on the day the car was taken to the dealership but due to a software update that I was not informed about, the vehicle was not ready for me to collect.

Service

Accomdating time scales to fit in with me.Car retuned fully cleaned.No fuss or bother

Service

I was informed that the car would be washed and valeted. When I picked up the far the outside finish was poorer than when left. It appeared to have been jetted with water and left to dry. It was dirty with water stains all over. The inside was dirty.

Service

Disappointed with the cleaning of the car after wheel change completed. Not done at all well, this has happened the last few times that my car has been in the garage.

Service

Everything was ok.

Service

This BMW dealer provides me with excellent service every time. I would not wish to buy my next car from anywhere else, because they are First Class in both the showroom and the service department.

Service

Very positive, easy transaction, ran completely smoothly delivered exactly on and to order.

Sales

This rating goes to Kirsty Suleyman. She's such a professional, friendly & easy to deal with. Kirsty is attentive & actually cares about her customer's needs. She wasn't pushy & gave us time to make our decision. In the end we were happy to go ahead.

Sales

From start to finish the dealership tried to keep things as smooth as possible. Mel kept us in the loop as and when she needed to.

Sales

All expectations were met

Sales

Everything fine except missing tyre inflation kit that had to be specially ordered

Sales

Michael Lawson was very knowledgeable and understood my needs.

Sales

Fantastic and attentive staff

Sales

Always kept informed and contacted on a regular basis

Sales

Friendly helpful service from Melanie Haywood

Sales

The service and whole experience was excellent.

Sales

Really helpful and informative feedback on the car I was purchasing, plus positive decision making on the price.

Sales

We were very happy with the whole process that was provided by our particular sales representative, Nick Weller. We will certainly contact Nick in the first instance if we decide to purchase another new BMW in the future.

Sales

The sales assistant Kirsty was outstanding throughoutand helped me and kept me up to date with my purchase, bit unhappy with the original test drive by another sales assistant taking the car on my allocated slot to demonstrate to his custom

Sales

The sales person I dealt with, Nick Weller, was very thorough from the initial sale through the build and onto delivery

Sales

Very friendly and professional service

Sales

Was looked after by Kirrsty as soon as I arrived, she couldnt do enough.

Sales

Melanie Hayward was a most helpful sales person, helping us every step of theway and explained everything to us, had done all the motobility paper work aheadof our appointment time and was most pleasant.