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ABOUT Vines of Redhill.

Explore our BMW Centre below.

Meet the team.

Nick Weller.

Nick Weller.

Sales Executive

Steve Cutts.

Steve Cutts.

Sales Executive

Lily Popely.

Lily Popely.

BMW Receptionist

Robin Midgley.

Robin Midgley.

Business Manager

Bryan Kimber.

Bryan Kimber.

Business Manager

Joe Worsfold.

Joe Worsfold.

BMW Genius

Darren Franklin.

Darren Franklin.

Used Car Manager

Jean Talbot.

Jean Talbot.

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

  • New Car Sales

    4.8
    • 25 ratings
    • 4 comments
  • Service

    4.3
    • 103 ratings
    • 29 comments

The only experience I get is at the desk when they see me coming through the door.

Service

Really happy.

Service

they were not helpful at all

Service

Had front passenger air bag replaced

Service

OIL WASNT RESET

Service

very helpful.

Service

This was a drop visit at short notice.

Service

It was collected and dropped off on time, no issues with the customer service, but I telephoned up before hand to ask for a valuation of my car as it was a Company one and I wanted to buy it. I asked again when I got there but no one was forthcoming

Service

Everyone was most helpful

Service

The wheel was not balanced

Service

I know Michael Lawson from the 3 Minis (2 brand new) he sold my wife and son and so my decision to come to Vines was based on my previous dealings with him. He didn't disappoint and completely exceeded my expectations - again.

Sales

I was very satisfied.

Service

The staff were all good, but they don't do the drop of service.

Service

See my answer to Question1.

Sales

Peter was very helpful.

Service

All sorted quickly and efficiently.

Service

Friendly staff, clean enviroment.

Service

Very swift and helpful. Dominic is excellent.

Service

Every member of staff I spoke to was excellent.The car was returned to me washed and clean.My only concern was the abscence of paper mats in the footwell, as I noticed some oil staining from the workshop on the floor mats.No seat protection either

Service

They dont know what the issue is with the vehicle.

Service

Everyone is very helpful.

Service

I would not recommend BMW Vines to anyone on this treatment

Service

was 1st told Vines can hold car for 10 days as i was flying right from therebt on the day i was told they cannot ! as manager disagrees with service replater when i reached home later i was told car is at service centerwasted time and cab cost

Service

The staff at the service counter were very polite, friendly and helpful. However, the initial response I received from one of the salesmen was atrocious considering that he is essentially fronting the business

Service

The people are very helpful and done quickly

Service

Really helpful staff.

Service

On arrival the electric was out in the area of the centre. They were able to replace the airbag but unable to complete a full check on my vehicle.

Service

The service at Vines was excellent.

Service

Personal service.

Service

The centre lied about the date of service and the car was returned with a fault.

Service

Previously good. On this occasion they tried to charge me £430 for rear tyres - claiming the existing were 'bald'. They are most definitely not. I also reported (repeat) suspension knock and 2 aircon faults - only one of three was fixed.

Service

our sales representative was excellent very competent and had an excellent knowledge of his products (Mario Hale)

Sales

I think that when the vehicle was handed to us; they really bended over backwards to explain the intricacies of the car.