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ABOUT Vines of Redhill.

Explore our BMW Centre below.

Meet the team.

Nick Weller.

Nick Weller.

Sales Executive

Steve Cutts.

Steve Cutts.

Sales Executive

Lily Popely.

Lily Popely.

BMW Receptionist

Robin Midgley.

Robin Midgley.

Business Manager

Bryan Kimber.

Bryan Kimber.

Business Manager

Joe Worsfold.

Joe Worsfold.

BMW Genius

Darren Franklin.

Darren Franklin.

Used Car Manager

Jean Talbot.

Jean Talbot.

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

  • New Car Sales

    4.8
    • 30 ratings
    • 5 comments
  • Service

    4.1
    • 95 ratings
    • 26 comments

All very helpful.

Service

The only thing that we were unhappy about was that they did not replace the protective rims; they were put in the boot.

Service

They charge too much money.

Service

Twice, messages not passed on to service dept. When a part had to be ordered, I was told that I would be phoned in about a week when the part had arrived. I heard nothing, so after a fortnight phoned dealer myself to find that it had in fact arrived.

Service

I was very satisfied.

Service

The Mot took longer than expected.

Service

It is a bit expensive .

Service

Some confusion caused due to BMW Crawley contacting me (I have always dealt with Vines Redhill) and booking the end of warranty check without telling me who they were. I went to Vines Redhill to find that I did not have an appointment.

Service

Very efficient

Service

Maddie was very effective.

Service

Happy with the centre.

Service

Alex who I have dealt with would be 5.0 but I am having problems with the fact that I have been told that my car has been modified, it was bought from a BMW Centre, it has been in with the same fault 3 times. The work will not be carried out under w

Service

The service was very good.

Service

The airbag had to be reset.

Service

As I no longer live close to this dealership it was very useful to be able to wait while the car was serviced rather than take a courtesy car. This also game me the opportunity to have a look at the M4 which Steve Cutts kindly demonstrated.

Service

Took my car in for a service it came out with out the computer reset so it kept asking for a service, and the drivers seat was damaged.

Service

2 tyres were an issue and failed MOT.

Service

They were as embarassed with the problem as I was annoyed and did all in their power to rectify the problem

Sales

The Sales Consultant Justin Lambert always goes that extra mile to make everything run smoothly as do the rest of the Vines team that's why we go back time and time again. We like Vines and we love Justin's approach - professionalism and service!

Sales

They fitted us in, it was fantastic.

Service

They are very good. They are difficult people to get hold of.

Service

This was only an MOT. (Airbag recall also carried out.)

Service

Never any problems.

Service

They did make a mistake on my tyres, they gave me one Goodyear tyre and I noticed a difference. They gave me a refund on the tyre. They did replace the airbag.

Service

excellent service

Service

It was a great experience and I was looked after well.

Sales

rattle on the car , dealer did not order the part in and was a delay.

Service

A very smooth experience from start to finish. Robin Midgley, who was my contact, was extremely helpful and efficient.

Sales

I have had a lot of problems with my 1 series I previously owned and Vines of Redhill have been very helpful and supportive through the process of reciveing the worst care from BMW emergancy services.

Sales

The service was completed quickly and efficiently.

Service

The centre did not communicate with me about the work on car.