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ABOUT Vines of Redhill.

Explore our BMW Centre below.

Latest News & Events

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PIECE TOGETHER THE PERFECT CHRISTMAS

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BMW XDRIVE.

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Vines BMW Electric Week Calender.

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Naming of the cow competition

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Vines of Redhill 2016 Charity - Friends of the Childrens Trust

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Vacancy - BMW Genius

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Renovations at Vines of Redhill

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August Bank Holiday Opening Hours.

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The new BMW 3 Series launch

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Proud sponsors of the Harlequin Theatre's panto, Aladdin.

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Reigate Fire Station HQ Open Day

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Vines BMW sponsors Surrey Classic

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Aladdin Pantomime - Harlequin Theatre

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YMCA Fun Run

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Reigate Heath Golf Club.

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Vines & Barclays VIP event

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Loan Bike

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Vines 2015 Charities.

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Family Friendly Recipe Cards.

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Ultimate Performance Event with local rugby clubs.

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Ultimate Performance Event - Dorking RFC & BMW UK.

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Vines Recruitment

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Up to £1,000 Deposit Contribution* on selected Approved Used BMWs

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BMW APPROVED USED CARS.

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Christmas Opening Hours

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Meet the team.

Tony Head

Tony Head

Head of Businesss

Dylan Deen.

Dylan Deen.

General Sales Manager

Robin Midgley.

Robin Midgley.

Business Manager

Bryan Kimber.

Bryan Kimber.

Business Manager

Nick Weller.

Nick Weller.

Sales Executive

Kirsty Suleyman

Kirsty Suleyman

Sales Executive

Justin Lambert

Justin Lambert

Sales Executive

Jack Couldrick

Jack Couldrick

Sales Executive

Michael Lawson.

Michael Lawson.

Sales Executive

Mario Hale.

Mario Hale.

Sales Executive

Zanek Henao

Zanek Henao

Sales Executive

Fay Carlslake

Fay Carlslake

Sales Executive

Alex Uwins

Alex Uwins

Service Advisor

Jean Talbot.

Jean Talbot.

BMW Receptionist

Amy Dance

Amy Dance

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They did what they said they would

Service

aaa

Service

My change to winter wheels was a shambles! Appointment Mon 14/11, waited but Vines could not locate wheels. Rebooked Thurs.17th, waited - again no wheels. Phoned Mon 21st, Vines had no idea what was going on. Going today 24/11 in hope.

Service

Generic details on paperwork was incorrect. Both said "mileage" but one was the cars miles and the other was the kilometers. The paperwork needs modifying.

Service

My car went in with a fault message on the parking sensors which was rectified very quickly. It also had a winter check over. The technician sent a video within an hour so I could see for myself all that was checked. Very good service offered by bmw

Service

In the years I have dealt with Vines at Redhill, I have found them very helpful and courteous in their approach. It is gratifying to discover there are still companies who put the customer first, and that is so in this case.

Service

As soon as I got the car back the service light came on again, requiring another visual check - may have been unlucky timing, but annoying

Service

Very friendly and helpful accommodated my leaving car for a few days and made sure I could collect late in the day

Service

Maddie and Dominic very helpful

Service

Bespoke service

Service

I had paint on my car that needed removing which may have lead to a potential court case. car was cleaned, polished and looked brand new and help was offered if case went to court.

Service

We took the car in to fix a problem. It wasn't fixed as it was a bigger problem than first thought. We were promised a quote for work which needed to be done. We haven't received it and have left messages several times none of which were returned.

Service

Personal service was fast, efficient and effective. Showroom is a pleasant place to go. Time of opening is very convenient. Car is week presented after.

Service

Basically the service was very good, however I was disappointed with the person who took the booking. He was unhelpful. Not a good first impression.

Service

Scratched the bumper

Service

Staff very helpful, problem with my 328 was completed promptly at reasonable cost.

Service

Because the problem wasn't solved and it has to go back to the garage for 3 days!

Service

Everything was resolved just as it said it would.

Service

Staff were helpful and courteous, and the work was done to a high standard.

Service

Staff were very polite.

Service

Efficient and courteous service.

Service

Service, etc, was very good. However, when sold the car I was told that the first MOT was included, it turns out this is not the case so from my point of view I feel the salesmen mislead me in order to help persuade me to commit to the deal !!

Service

Easy to get an appointment, pleasant reception, efficient service agent

Service

Very helpful staff. Problems all solved. Warranty repairs took longer than anticipated and car had to be kept overnight.

Service

Excellent service, all the people I spoke to were very friendly and professional. Great facilities for customers whilst we wait for our cars to be serviced

Service

They collected car from home when they said they would and delivered back when they said they would

Service

prompt service and sensational biccys

Service

Because my car is a 2012. 740iL done only 25,000 miles from new and I had it serviced and went to collect it,and within half a mile the drivetrain warning came on and it went into limp mode?? Never done before.The car is not firing up immediately.

Service

Because Alex in service reception was totally on the ball and got things sorted

Service

Excellent service

Service

I was kept waiting for my vehicle after arriving despite having been told it was ready, the vehicle was then produced unwashed and sun glasses & car park season ticket were found to be missing Phone call not returned about missing items

Service

Terrible! We were like lied to and also made to feel like it was OUR fault when we questioned it.

Service

The car was originally serviced before holiday. Whilst 1400 miles from home we had repeated engine warning lights and permanent brake fluid service message. It then took 3 weeks to get the car booked in at my local centre. Engine mgmt light is now on

Service

My car was collected and returned whilst I was at work. Great customer service. Thank you.

Service

Clear communication and very professional team

Service

Would have given full marks but very disappointed in the price quoted for a new tyre. This could make me take the car to have it 's Mot elsewhere .

Service

my car was in for body shop minor repairs and painting, as my car is old in BMW's eyes I didn't want any problem with matching the colour so I booked it into the BMW body shop so that I could have the repairs carried out to BMW standard.

Service

Warm and welcoming staff

Service

2 CD's were jammed and you freed them in half an hour and charged 50% of the quote.

Service

Absolutely painless

Service

Had the car booked in for an MOT. MOT failed because the nozzles was not spraying water to the headlights and the windscreen. Solution: fill up the windscreen reservoir with water. It was misleading by saying that the nozzles are blocked.

Service

My car was serviced very efficiently and thoroughly cleaned when I collected it.

Service

Service advisors were polite and professional, kept me well informed, offered lift to station.

Service

Service done while I waited. No problems.

Service

Vines at Redhill have always been excellent - Nick Weller the sales person I have dealt with for the purchase of 10 cars is fantastic.

Sales

The way Nick Weller organised

Sales

for constant up dates and a smooth sale.

Sales

Steve was great really helpful and knowledgable, he made me feel comfortable at each stage of the sale.

Sales

Vines did not disappoint at all during this purchase and delivery process.

Sales

Very friendly and helpful staff and a very pleasant experience overall

Sales

Kept me up to date, very friendly and good service

Sales

We have dealt with this garage and with Nick Weller for a few years now and have always felt they treated us with fantastic customer service.

Sales

Personalised and informative sales person.Handover person was knowledgeable and pleasant.

Sales

Staff were all friendly, knowledgeable and helpful. Premises are clean, bright and properly business-like cluttered. M

Sales

Very good deal, always get a phone call back if needed. Very good handover, very friendly.

Sales

Very quick and easy process. All my questions were answered and any queries addressed via email. Very pleased.

Sales

It was a good experience with professional sales staff knowledgeable in the product and friendly (nick Weller) able to test drive car prior to purchase

Sales

Friendly staff who dealt with us professionally

Sales

Friendly staff who where very helpful and where interested in what was best for the customer.

Sales

While I was very satisfied with the service at the BMW dealership, I was completely dissatisfied with the performance of BMW UK, who failed to respond to my direct queries regarding the late delivery of my car.To date, they have still not responded.

Sales

Outstanding service from Melanie Hayward from the first phone call onwards ..... having had 4 Audi's on the trot she was the difference in changing brands

Sales

Handover was excellent. Would prefer to have more regular and formal updates prior to handover date (eg formal confirmation of build spec, pricing etc) so we don't worry about these.

Sales

Excellent service from Nick Webber. Explained all in detail and kept us informed at all times.

Sales

Nick Weller was extremely helpful in enabling me to find exactly the right car for me.

Sales

I got the car I wanted at a great price. The salesman (Robin Midgley) and genius (Fay Carslake) were very helpful.

Sales

Centre was really professional. Melanie Hayward was particularly helpful

Sales

Very satisfied with everything

Sales

No issues

Sales

IMPOSSIBLE TO BE COMPLETELY SATISFIED.COULD HAVE DONE WITH A FULLER HANDOVER.SERVICING PACKAGES AVAILABLE NOT FULLY EXPLAINED