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ABOUT Vines of Redhill.

Explore our BMW Centre below.

Latest News & Events

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Choosing the right engine

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10% off Cosmetic Repairs

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BMW i3 Service Inclusive

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Vines of Redhill 2017 Charity Announcement

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Vines Recruitment

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Where Next?

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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Latest New Car Offers

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Meet the team.

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Tony Head

Tony Head

Head of Businesss

Dylan Deen.

Dylan Deen.

General Sales Manager

Bryan Kimber.

Bryan Kimber.

Business Manager

Nick Weller.

Nick Weller.

Sales Executive

Justin Lambert

Justin Lambert

Sales Executive

Michael Lawson.

Michael Lawson.

Sales Executive

Mario Hale.

Mario Hale.

Sales Executive

Fay Carlslake

Fay Carlslake

Sales Executive

Alex Uwins

Alex Uwins

Service Advisor

Jean Talbot.

Jean Talbot.

BMW Receptionist

Amy Dance

Amy Dance

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I found your service controler very personable and a pleasure to deal with

Service

Unforeseen problem take care of immediately and loan vehicle made available with no notice

Service

Every thing was done on time while I wait and my car was nicely cleaned afterwards.

Service

Their service and attention to detail is always spot on, communication, attention and video helped my cause.

Service

The Service Department provides a very friendly, efficient and helpful experience.

Service

Polite, friendly and efficient service

Service

Oil far too expensive-4 times retail price is a bigger mark up than expensive restaurant wine and completely inappropriate.Also you only have mechanical car washing which damages my treasured paint so it doesn't get washed.

Service

Meet expectations and promised timescale.

Service

The service history on my car was not updated. This of course places doubts in ones mind as to whether the service was genuinely carried out! I now have to bring the car back to have this key part of the service completed.

Service

Because you were very efficient with taking the booking, checkout out the car and keeping me posted on developments

Service

Disappointed that an 9 week old car had a fault in the first place but appreciate it was not the fault of the dealership, thowever we were not satisfied with the arrangements for a courtesy car my wife was inconvenienced with the initial arrangemen

Service

Very good level of service from Dominic and the rest of the team

Service

Maddie in customer service was very helpful and courteous

Service

On time completion of MOT with very comfortable waiting space provided.A very pleasant experience

Service

Comprehensive information was given on issues detected on the car and both as a report and a video. Excellent.

Service

Waiting to hear result of findings re faulty tyre previously supplied.

Service

SERVICE STAFF ALWAYS VERY HELPFULL AND COURTEOUS

Service

did the job quickly, left the car immaculate and particularly liked the video report from the workshop

Service

kept waiting for 10mins when trying to book appointment for service

Service

Very impressed with the garage from start to finish. Great service from reception, service adviser, technician and valet.

Service

Very efficient.

Service

I was mean to have an end of warranty check but there was no suggestion that this had been done.

Service

Great service

Service

Justin was very pro-active from the start to finish making a very easy and enjoyable purchase.

Sales

Very pleasant environment, wonderful staff, excellent communication and delivery much sooner than expected.

Sales

Great service from Nick Weller. Really went the extra mile to get my car to me at the earliest opportunity.

Sales

I was very impressed by how I was looked after by Fay. I didn't feel any pressure or forced upon a sale compared to two other competitor brands who I was also considering to purchase from. I loved how I was given a chance to do an extended test drive

Sales

All the staff I dealt with were very friendly, helpful and knowledgable. Especially Fay Carslake

Sales

You have an excellent product and a very amicable salesman

Sales

I felt that the vendor was unresponsive to my emails at salesman level. Vastly improved when I was dealing with higher management

Sales

BMW Vines provided a first class servie

Sales

it was just a excellent service

Sales

The service provided my the salesman (Nick Weller) was excellent. I felt comfortable, well-informed and well-looked after, without being pressured into anything.There was a minor issue on collection, but that's being resolved so all in all: great.

Sales

Mel was fantastic.

Sales

The team was very professional ,helpful and was kept informed at all time

Sales

BMW Redhill, were good, start to finish, although it could often take some time for switchboard to pick up the phone. About 50% of time this went straight through to voicemail saying no one was around to take the call and this was frustrating.

Sales

Impressed as always. Being an established customer of this dealership I am always treated well by the sales department

Sales

Excellent customer service from start to finish

Sales

Mario (salesman) understood my requirements and budget constraints and worked a solution that I was ultimately happy with.

Sales

Every aspect of the sales process was perfect; a very seamless and easy transaction and I felt engaged all the way. Nick Weller is a consummate professional.

Sales

I was able to look at and test drive a number of cars. The salesman, Justin Lambert, was particularly helpful and it was a pleasure dealing with him as he always kept me up-to-date and answered all my questions

Sales

Michael Lawson looked after me from start to finish , excellent service.

Sales

This is the second BMW that I've purchased from VINES Redhill in 25 months. The salesman, Nick Weller, whom I've dealt with both occasions, is extremely attentive, helpful, and listens to all requests.