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ABOUT Vines of Redhill.

Explore our BMW Centre below.

Latest News & Events

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Vines Group Picture Competition

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Vines BMW Electric Week Calender.

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Naming of the cow competition

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Vines Recruitment

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Vines of Redhill 2016 Charity - Friends of the Childrens Trust

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Vacancy - BMW Genius

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Renovations at Vines of Redhill

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August Bank Holiday Opening Hours.

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The new BMW 3 Series launch

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Proud sponsors of the Harlequin Theatre's panto, Aladdin.

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Reigate Fire Station HQ Open Day

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Vines BMW sponsors Surrey Classic

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Aladdin Pantomime - Harlequin Theatre

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YMCA Fun Run

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Reigate Heath Golf Club.

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Vines & Barclays VIP event

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Loan Bike

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Vines 2015 Charities.

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Family Friendly Recipe Cards.

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Ultimate Performance Event with local rugby clubs.

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Ultimate Performance Event - Dorking RFC & BMW UK.

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Up to £1,000 Deposit Contribution* on selected Approved Used BMWs

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BMW APPROVED USED CARS.

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Meet the team.

Tony Head

Tony Head

Head of Businesss

Dylan Deen.

Dylan Deen.

General Sales Manager

 Mazhar Khan

Mazhar Khan

BMW Used Car Sales Manager

Robin Midgley.

Robin Midgley.

Business Manager

Bryan Kimber.

Bryan Kimber.

Business Manager

Nick Weller.

Nick Weller.

Sales Executive

Kirsty Suleyman

Kirsty Suleyman

Sales Executive

Justin Lambert

Justin Lambert

Sales Executive

Jack Couldrick

Jack Couldrick

Sales Executive

Michael Lawson.

Michael Lawson.

Sales Executive

Steve Cutts.

Steve Cutts.

Sales Executive

Mario Hale.

Mario Hale.

Sales Executive

Alex Uwins

Alex Uwins

Service Advisor

Jean Talbot.

Jean Talbot.

BMW Receptionist

Amy Dance

Amy Dance

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Absolutely painless

Service

Had the car booked in for an MOT. MOT failed because the nozzles was not spraying water to the headlights and the windscreen. Solution: fill up the windscreen reservoir with water. It was misleading by saying that the nozzles are blocked.

Service

My car was serviced very efficiently and thoroughly cleaned when I collected it.

Service

Service advisors were polite and professional, kept me well informed, offered lift to station.

Service

Service done while I waited. No problems.

Service

Estimated time for the service was correct. service staff polite and attentive keeping me informed. car cleaned to a satisfactory standard

Service

I booked a service by calling the Redhill branch directly. The process took far too long and I wasn't confident in the ability of the person who made the booking. On the day of the service I arrived to be told my car was booked in at Gatwick! Awful.

Service

Even though my car is 6 years old and I was dressed like a tramp I was dealt with the same as the other, much better dressed customers whom had much newer cars!! :)

Service

I don't know whether it was my mistake but the car had been booked into Vines Gatwick not Vines Redhill as I had intended. You contacted Gatwick and still did the work that same day so I experienced no inconvenience.

Service

I was very impressed with the the service given to me by both Ellis & Alex when I needed a replacement tyre the original having a slow punture, a vehicle health check was also carried out. Very satisfactory customer experience at Vines Redhill.

Service

very helpful

Service

When my car was returned from it's service, the computer had not been reset and it is still telling me on the dashboard that it is overdue for a service. I also received some paperwork regarding the service that was not for my car.

Service

Service desk provided excellent service.

Service

I always find the staff at vines Redhill very professional, helpful, and knowledgeable.

Service

You did what you were asked to do

Service

I'm always happy to visit and in particular when I have a little problem, it's always dealt with by helpful and pleasant staff

Service

Very helpful and made us feel very welcome

Service

The staff and service is always first class.

Service

All aspects of my visit and service were dealt with excellently

Service

The staff handled my requirements very well.

Service

The problem the car was brought in for was not addressed, instead I was charged for a diagnostic which was unnecessary and quoted nearly £600 pounds to fix a problem which does not exist

Service

Did what you promised

Service

Professional customer service

Service

Having booked the car in for a Warantee job, all we agreed to do was carried out. Whilst waiting upstairs to handover the key, a very polite and helpful lady from reception took the time to ask if I was being dealt with and we had a chat. Great

Service

Finished repair to high standards

Service

I was very satisfied.

Service

The car was fixed under warranty (unfortunately it broke in the first place) due to a weekend in between I was without the car for the best part of Friday to cop Monday. Which Was unfortunate however the service staff did keep me informed

Service

car was fixed but i was not given full explanation what has been done to it. been told this is due to car still being under warranty

Service

Excellent service from Alex - car cleaned inside and outside - two tyres fitted matching price of our normally cheaper local provider

Service

Even though I drive a second hand BMW I felt like I was part of a privileged club.Accurate estimates, Good communication, and repair well done....and a cleaner car than I left in the morning

Service

In all the contacts that I have had with Vine's service staff in the last 4 years they have all been professional, knowledgeable and courteous.

Service

Quick, easy.

Service

Outstanding service. My car had to stay in over night and a replacement car was provided.

Service

Very comfortable waiting area with tea/coffee etc and Internet access. Car was dealt with immediately and was returned cleaned.

Service

On time, good price.

Service

Good service, quick, efficient, pleasant staff.

Service

Quick and efficient

Service

Great customer service from Maggie, kept me fully upto date on the progress of my service.

Service

Polite friendly and helpful.

Service

There wasn't anything I didn't like , the waiting area is very comfy and great facilities, always clean, receptionist, Jane gives a warm welcome, the service lady Maddie, was efficient, friendly and had everything ready at 3 as promised.

Service

they corrected some issues and went beyond their expected level of service delivery

Service

Easy to book car in, friendly service manager, car nicely cleaned afterwards.

Service

good communication and undertook additional work for me without querying.

Service

It resolved my problem to my satisfaction.

Service

Easy to book, very little lead in time from booking, while I wait service, gave me a chance to do some work, have a coffee or two , oh, and drool over an M3 sat on the forecourt. Not to mention service pack so no money paid that day.

Service

My car was suffering from numerous very annoying rattles, Jim the technician came out with me and thoroughly investigated problems. He said what he thought they were and knew what to do to rectify them.So far all is good.

Service

Car repaired in a timely fashion to a high standard, within warranty, with me being kept well informed

Service

All went fine.

Service

Everything ran smoothly and the final result was good.

Service

Good service on time and car washed and great coffee; friendly staff.

Service

Overall very pleased with the service and price; however, the oil sensor was not reset at the final stage of the service leading to an incorrect oil level reading on the dashboard display on the drive home (easily rectified)

Service

Nick Weller was extremely helpful in enabling me to find exactly the right car for me.

Sales

Excellent service from Nick Webber. Explained all in detail and kept us informed at all times.

Sales

I got the car I wanted at a great price. The salesman (Robin Midgley) and genius (Fay Carslake) were very helpful.

Sales

No issues

Sales

Centre was really professional. Melanie Hayward was particularly helpful

Sales

Very satisfied with everything

Sales

IMPOSSIBLE TO BE COMPLETELY SATISFIED.COULD HAVE DONE WITH A FULLER HANDOVER.SERVICING PACKAGES AVAILABLE NOT FULLY EXPLAINED

Sales

Ive tried giving my reasons but this section only allows a limited response - so in two words - Melanie Hayword. Superb consultant who ticked all my boxs.

Sales

The centre was great especially Nick Weller. Especially after we were both let down with the orginal order being cancel with no real notice

Sales

Everyone was very friendly and I got the car I wanted

Sales

Was slight delay in processing my payment, but I was not concerned.

Sales

attention to detail by the sales person. nothing was too much trouble and everything was clarified so there was no need to contact bmw once our order had been taken I was kept informed throughout the process.

Sales

Very positive, easy transaction, ran completely smoothly delivered exactly on and to order.

Sales

This rating goes to Kirsty Suleyman. She's such a professional, friendly & easy to deal with. Kirsty is attentive & actually cares about her customer's needs. She wasn't pushy & gave us time to make our decision. In the end we were happy to go ahead.

Sales

From start to finish the dealership tried to keep things as smooth as possible. Mel kept us in the loop as and when she needed to.

Sales

All expectations were met

Sales

Fantastic and attentive staff

Sales

Michael Lawson was very knowledgeable and understood my needs.

Sales

Everything fine except missing tyre inflation kit that had to be specially ordered

Sales

Always kept informed and contacted on a regular basis