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ABOUT Vines of Redhill.

Explore our BMW Centre below.

Latest News & Events

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Vines Group Picture Competition

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Vines BMW Electric Week Calender.

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Naming of the cow competition

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BMW xDrive

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Vines Recruitment

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Vines of Redhill 2016 Charity - Friends of the Childrens Trust

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Vacancy - BMW Genius

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Renovations at Vines of Redhill

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August Bank Holiday Opening Hours.

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The new BMW 3 Series launch

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Proud sponsors of the Harlequin Theatre's panto, Aladdin.

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Reigate Fire Station HQ Open Day

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Vines BMW sponsors Surrey Classic

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Aladdin Pantomime - Harlequin Theatre

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YMCA Fun Run

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Reigate Heath Golf Club.

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Vines & Barclays VIP event

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Loan Bike

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Vines 2015 Charities.

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Family Friendly Recipe Cards.

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Ultimate Performance Event with local rugby clubs.

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Ultimate Performance Event - Dorking RFC & BMW UK.

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Up to £1,000 Deposit Contribution* on selected Approved Used BMWs

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BMW APPROVED USED CARS.

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Meet the team.

Tony Head

Tony Head

Head of Businesss

Dylan Deen.

Dylan Deen.

General Sales Manager

 Mazhar Khan

Mazhar Khan

BMW Used Car Sales Manager

Robin Midgley.

Robin Midgley.

Business Manager

Bryan Kimber.

Bryan Kimber.

Business Manager

Nick Weller.

Nick Weller.

Sales Executive

Kirsty Suleyman

Kirsty Suleyman

Sales Executive

Jack Couldrick

Jack Couldrick

Sales Executive

Michael Lawson.

Michael Lawson.

Sales Executive

Steve Cutts.

Steve Cutts.

Sales Executive

Mario Hale.

Mario Hale.

Sales Executive

Alex Uwins

Alex Uwins

Service Advisor

Jean Talbot.

Jean Talbot.

BMW Receptionist

Amy Dance

Amy Dance

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very helpful and made us feel very welcome

Service

All aspects of my visit and service were dealt with excellently

Service

The staff handled my requirements very well.

Service

The problem the car was brought in for was not addressed, instead I was charged for a diagnostic which was unnecessary and quoted nearly £600 pounds to fix a problem which does not exist

Service

Did what you promised

Service

Professional customer service

Service

Finished repair to high standards

Service

Having booked the car in for a Warantee job, all we agreed to do was carried out. Whilst waiting upstairs to handover the key, a very polite and helpful lady from reception took the time to ask if I was being dealt with and we had a chat. Great

Service

I was very satisfied.

Service

The car was fixed under warranty (unfortunately it broke in the first place) due to a weekend in between I was without the car for the best part of Friday to cop Monday. Which Was unfortunate however the service staff did keep me informed

Service

car was fixed but i was not given full explanation what has been done to it. been told this is due to car still being under warranty

Service

Even though I drive a second hand BMW I felt like I was part of a privileged club.Accurate estimates, Good communication, and repair well done....and a cleaner car than I left in the morning

Service

Excellent service from Alex - car cleaned inside and outside - two tyres fitted matching price of our normally cheaper local provider

Service

In all the contacts that I have had with Vine's service staff in the last 4 years they have all been professional, knowledgeable and courteous.

Service

Quick, easy.

Service

Outstanding service. My car had to stay in over night and a replacement car was provided.

Service

Very comfortable waiting area with tea/coffee etc and Internet access. Car was dealt with immediately and was returned cleaned.

Service

On time, good price.

Service

Quick and efficient

Service

Good service, quick, efficient, pleasant staff.

Service

Polite friendly and helpful.

Service

Great customer service from Maggie, kept me fully upto date on the progress of my service.

Service

There wasn't anything I didn't like , the waiting area is very comfy and great facilities, always clean, receptionist, Jane gives a warm welcome, the service lady Maddie, was efficient, friendly and had everything ready at 3 as promised.

Service

they corrected some issues and went beyond their expected level of service delivery

Service

good communication and undertook additional work for me without querying.

Service

Easy to book car in, friendly service manager, car nicely cleaned afterwards.

Service

It resolved my problem to my satisfaction.

Service

Easy to book, very little lead in time from booking, while I wait service, gave me a chance to do some work, have a coffee or two , oh, and drool over an M3 sat on the forecourt. Not to mention service pack so no money paid that day.

Service

My car was suffering from numerous very annoying rattles, Jim the technician came out with me and thoroughly investigated problems. He said what he thought they were and knew what to do to rectify them.So far all is good.

Service

Car repaired in a timely fashion to a high standard, within warranty, with me being kept well informed

Service

All went fine.

Service

Everything ran smoothly and the final result was good.

Service

Good service on time and car washed and great coffee; friendly staff.

Service

Overall very pleased with the service and price; however, the oil sensor was not reset at the final stage of the service leading to an incorrect oil level reading on the dashboard display on the drive home (easily rectified)

Service

Was able to book in appointment to suit me with a 1 hour timeslot

Service

I had no booking and they attended to my holed tyre with ease and kept me informed and watered with exceptional service and hospitality.

Service

Overall, the service was very good. However, it was slightly let down by two things:1. The part I had requested hadn't arrived for when I booked the car in.2. I requested some estimates for some body work to be tidied up which I have yet to receive

Service

The service department at Vines at Redhill is excellent. However, your call centre staff are beyond belief. Rude, unprofessional and quite honestly, you are lucky that I even took my car back to Vines, after dealing with them for over 10 years.

Service

Took 3 visits to fix

Service

They performed well in difficult circumstances

Service

Trouble free drop off and vehicle was completed within planned time frame.

Service

I had a gold valet and whilst the interior was fantastic the exterior was far more average than I was expecting.

Service

Everything worked well and to time

Service

service while I wait - good facilities for working - friendly helpful staff and other questions answered by workshop supervisor

Service

no problems with booking the car in at the time I disired and the work was completed on time in a professional manner

Service

everything went as planned plus car was valeted.

Service

Same reason as last year, went in for a simple service, left with a broken drivers side window

Service

Vehicle arrived with a problem and the problem was not resolved.

Service

I am still waiting to hear back from the dealer after emailing Kiera Morrison last week Wednesday. Still waiting.

Service

Too long to wait when I dropped the car off for service. I had to drop and get to work but I had to wait 15 mins to see someone. Meanwhile lots of people sat at desks not dealing with anyone.

Service

Everyone was very friendly and I got the car I wanted

Sales

Was slight delay in processing my payment, but I was not concerned.

Sales

attention to detail by the sales person. nothing was too much trouble and everything was clarified so there was no need to contact bmw once our order had been taken I was kept informed throughout the process.

Sales

Very positive, easy transaction, ran completely smoothly delivered exactly on and to order.

Sales

This rating goes to Kirsty Suleyman. She's such a professional, friendly & easy to deal with. Kirsty is attentive & actually cares about her customer's needs. She wasn't pushy & gave us time to make our decision. In the end we were happy to go ahead.

Sales

From start to finish the dealership tried to keep things as smooth as possible. Mel kept us in the loop as and when she needed to.

Sales

All expectations were met

Sales

Fantastic and attentive staff

Sales

Michael Lawson was very knowledgeable and understood my needs.

Sales

Everything fine except missing tyre inflation kit that had to be specially ordered

Sales

Always kept informed and contacted on a regular basis

Sales

Friendly helpful service from Melanie Haywood

Sales

The service and whole experience was excellent.

Sales

Really helpful and informative feedback on the car I was purchasing, plus positive decision making on the price.